Frequently Asked Questions
Everything you need to know about your next favorite pair of denim.
How do I find my perfect fit in Pistola denim?
We recommend checking our detailed Size Guide located on each product page. Since we use premium denim blends, some styles have more stretch than others. If you are between sizes, we generally suggest sizing down for a more snug, lived-in fit.
What is your return and exchange policy?
We offer returns and exchanges within 30 days of your purchase date, provided the items are in their original condition with tags attached. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How long will it take for my order to arrive?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-7 business days. You will receive a tracking number via email as soon as your package ships.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your location and the weight of your order.
How should I care for my denim to ensure it lasts?
To preserve the color and integrity of the fabric, we recommend washing your jeans inside out in cold water with like colors. Avoid the dryer whenever possible; instead, hang or lay flat to dry.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Shop Pay Installments for flexible payment options.